- Company: CDL Human Resource
- Job Type: Full Time
- Qualification: Bachelor of Arts / Bachelor of Science / Certificate
- Experience: 2-3 Experience / Mid Level
- Location: Jobs in Nairobi
- Job Field: Finance / Accounting / Audit
- Posted: Nov 1, 2025
- Deadline: Not specified
Company Overview
Please note: Never pay for any CBT, test, or assessment as part of the recruitment process. If you have any doubts, contact us.
Founded in early 2003 by Managing Director Lucy Mmari, CDL has built a strong reputation in the logistics sector. With over 14 years of experience in human resources management, Lucy established CDL to provide exceptional HR services.
- The Credit Control Officer plays a vital role in managing debtor accounts, enforcing credit policies, ensuring timely collections, and fostering strong client relationships. This position is responsible for compliance with internal Standard Operating Procedures (SOPs), credit policies, and financial controls.
Key Responsibilities
- Account Reconciliation & Credit Oversight
- Lead monthly reconciliations of debtor accounts to ensure accuracy and promptly resolve discrepancies.
- Review reconciled accounts to assess payment status, identify bad debts, and recommend write-offs when necessary.
- Ensure that statements of account are current, accurate, and communicated regularly to clients.
- Collaborate with internal departments (Sales and Finance) to investigate and resolve complex client account issues.
- Monitor adherence to credit policies and recommend corrective actions as needed.
- Credit Management & Debt Collection
- Oversee timely collections from credit customers, ensuring compliance with payment terms.
- Issue monthly statements and collection updates to clients.
- Enforce company credit policies and maintain debtor days within acceptable limits.
- Track client payment patterns and credit limits to minimize credit risks.
- Manage overdue accounts through consistent follow-up and professional communication.
- Resolve billing issues and negotiate payment plans as necessary.
- Advise management on client creditworthiness and contribute to the refinement of credit policies.
- Team Leadership & SOP Compliance
- Supervise the sales team, ensuring compliance with SOPs and timelines.
- Monitor for credit policy violations, escalate non-compliance issues, and promote accountability within the team.
Qualifications and Experience
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- Proficiency in Gujarati or Hindi (mandatory)
- CPA or ACCA qualification is highly preferred
- A minimum of 2 years’ experience in credit control or accounts receivable within a hospital or healthcare environment
- Proven experience in managing customer accounts
- Proficiency in financial systems and advanced Excel skills
- Strong negotiation skills
Prepare Before You Apply
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Method of Application
Interested and qualified candidates are encouraged to apply at CDL Human Resource on cdl.zohorecruit.com.
How to Stand Out for This Job
- Highlight relevant experience: Clearly outline previous roles in finance or accounting, emphasizing your experience with credit control and financial analysis.
- Showcase your skills: Mention specific skills such as proficiency in accounting software, attention to detail, and strong analytical abilities relevant to the role.
- Demonstrate problem-solving: Provide examples of how you successfully resolved credit issues or improved processes in past positions.
- Tailor your resume: Customize your resume and cover letter for the Assistant Credit Controller position, incorporating keywords from the job description to align your qualifications with the employer’s needs.
- Network within the industry: Connect with finance and accounting professionals through LinkedIn or local events to gain insights and potentially secure referrals for the position.