- Company: Accor
- Job Type: Full Time
- Qualification: Bachelor of Arts / Bachelor of Science / Certificate
- Experience: 1 Year Experience
- Location: Jobs in Nairobi
- Job Field: Hospitality / Hotel / Restaurant
- Posted: Oct 31, 2025
- Deadline: Not specified
Company Overview
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Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties
Job Description
- Greet and welcome guests.
- Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
- Maintain VIP/Group and individual arrivals reports.
- Attend to inquiries and provide accurate information to guests.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
Qualifications
- Proficiency in Opera
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- At least 1 year experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
Prepare Before You Apply
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Method of Application
Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply
