- Company: Solvo Global
- Job Type: Full Time
- Qualification: Bachelor of Arts / Bachelor of Science / Certificate
- Location: Jobs in Nairobi
- Job Field: Customer Care
- Posted: Oct 31, 2025
- Deadline: Not specified
Company Overview
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Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…
What You’ll Be Doing:
- Chat with clients in French & English to assist with orders, product questions, and general support
- Deliver outstanding customer service with a friendly and professional attitude
- Stay up-to-date on products, policies, and industry trends
- Collaborate with trainers and team leads to meet performance goals
- Keep accurate records of client interactions
- Work flexible hours, including evenings and weekends
What You’ll Need:
- At least 6 months of customer service experience
- French proficiency level B2-C1*
- Excellent writing and communication skills
- A positive, solution-focused mindset
- Ability to multitask and learn quickly
- Team spirit and a growth mindset
Prepare Before You Apply
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Method of Application
Interested and qualified? Go to Solvo Global on www.linkedin.com to apply