Agile Product Owner – International Organisation Health at Cigna, Nairobi

Key Responsibilities:

• Collaborates with stakeholders to ensure alignment between business strategy and product development efforts
• Collaborates with Product Manager and Portfolio Managers to ensure backlogs align to business and product roadmaps
• Collaborates with system architecture experts and other teams to provide consultancy on their product functionality.
• Has final decision-making authority on acceptance criteria for product functions
• Maintains and refines the inflow of work to the team (product backlog)
• ​Responsible for decomposing features into user stories and acceptance criteria
• Ensures stories clearly communicate customer/stakeholder needs to the Scrum team; work with team to clarify stories as necessary
• Sets and communicates the team’s scope for the current iteration
• Define business objectives and assesses business value to prioritizes all stories and ensure work focuses on those with maximum value and aligns with strategy
• Collaborate with customers and relevant teams to ensure the customer voice is embedded at all stages of the product delivery cycle
• Partners with the Product Managers by contributing to story mapping and brainstorming activities to prepare and decompose work for teams
• Ensures the outcome and value is clearly defined and communicated to support technical assessments of solutions with the development team
• Works closely with cross-functional teams to validate product hypotheses and make data-informed decisions
• Must be aware of other work being completed within the Release Train so that they can help teams proactively manage risks and dependencies and propose optimal solutions
• Understands and supports inter-team dependencies and escalates prioritization issues when necessary
• Clearly communicates release timing and delivery dates to Product Management, Portfolio Leads and Key Stakeholders

Required skills and experience:

• Bachelor’s Degree required
• Strong English language skills required
• Experience working in JIRA tool or an equivalent (preferred)
• Experience with agile methodology and agile delivery experience required
• Work experience in agile cross-functional environments with high technical ability is required
• Experience within healthcare preferred
• Experience working with technology integrations, financial services, databases and backend technologies is preferred
• Both technically deep and business savvy enough to interface with cross-functional partners
• Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Demonstrates strong decision-making skills and problem-solving techniques
• Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment
• Strong adaptive capability; ability to approach problems pragmatically and creatively in the phase of changing circumstances, resources and direction
• Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones